Service Common Problem

Letter of Commitment


1.Product quality commitment

A. Product manufacturing and inspection are kept in records.

B.To examine the performance of the product, Customer’s inspection for the whole production is most welcomed.


2.Price Commitment

Under the condition of equal competition, we will offer the best price at the base of not to reduce product’s technique performance or change product’s accessories.


3.The delivery date commitment

The delivery date will be strictly implement by client’s scheduel . Any special need for pushing the production ahead of scheduel , we promise to do as best as we can to help.


4.After-sales service commitment

A.Service tenet quick, decisive, accurate, thoughtful

B. Efficiency of service We promise to offer the maintenance help within 24 hours after customer’s notice.


4. We promise two years warranty service at the base of proper using.

During the warranty period, the following will surcharge for maintenance services;

(a) due to the cause of man-made or irresistible natural phenomenon of the damage;

(b) due to the fault or damage caused by improper operation;

(c) due to the cause of the transformation, the decomposition, Wrong installation


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